WHAT TO EXPECT

Our comprehensive service gives you peace of mind by providing you with access to our experience, knowledge and guidance. This expertise saves you time and money, making the process stress free and enabling you to focus on your business whilst we get to work on your order. We’ll be in touch throughout, informing you at key-points as your order progresses through production.

OUR SERVICES

Choose between creating a limited run custom capsule collection or our full bespoke service which has no limits.

We manage your project from start to finish, involving you as much as you would like throughout the process. A typical experience would be divided into the following milestones:

BESPOKE
  • Order through us
  • From 250 units
  • Enquiry
  • Client brief and engagement of services
  • Concept iteration
  • Fragrance profiling
  • Design development & prototyping
  • Sign-off
  • Compliance and testing
  • Production
  • Delivery
  • Aftercare & support
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CAPSULE COLLECTION
  • Order Online
  • From 50 units
  • Select your glass size and colour
  • Choose from over 15 fragrances
  • Upload your logo
  • Select your preferred packaging
  • Sign-off design upon confirmation of order
  • Production
  • Delivery (approximately 2 week lead time for UK)
  • Aftercare & Support
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  • Made in
    the UK
  • Hand-Poured
  • Natural Oils
  • Full in-House
    Design Service
  • Recyclable
    Materials
  • Quality
    Assured
  • Fast
    Delivery
  • International
    Services

OUR PROCESS

For your fragrance you can either draw from our extensive library or commission a bespoke fragrance that will be uniquely yours. The development process for a bespoke fragrance starts with our talented perfumers transforming your brief into different fragrance options that will serve as the foundations for developing the scent until it encapsulates and evokes what you imagined.

After a creative consultation and brief our in-house design team will produce initial visuals as a starting point. We will discuss different manufacturing and production techniques, options and finishes and share samples with you so you can make qualified decisions and start to zero-in on your requirements. This is often driven by your existing branding guidelines or the details of an emerging campaign or event you want to support which has a visual identity we can be directed by. We can also work with your own design team to support and advise what techniques are available in order to achieve their ideas.

We will then develop these initial ideas with you alongside all the finer details including the product, packaging, labelling and any additional embellishments such as dust covers, and keep cards if required. Throughout this process we will also explore the fragrance notes with you to ensure everything is developed simultaneously so the whole process is time efficient.

PRODUCTION

To create the best we must work with the best.

That’s why we have spent so much time building our supplier relationships with the leading artisans in the UK who we know can deliver on each and all of our needs and demands. Our background in the fine art and design industry has instilled in us a search for an unsurpassed quality of production, so when we see it, we recognise it and we work with it. These craftsmen are the best at what they do, whether they are ceramicists, chandlers, glass blowers, decorators, paper merchants, foilers, lacquer artists, leathersmiths, printers or perfumers, we don’t stop seeking out the best in the business.

With this knowledge you can be confident we will deliver products of the highest production values with quality and integrity at their core.

SUSTAINABILITY

We take a common-sense approach to sustainability. On a day-to-day basis we make considered choices and small changes to ensure we act in the best interest of the planet. We regularly review and update our approach, taking advantage of industry developments, scientific studies and thought leadership.

We also encourage our clients to choose road and sea-freight over air and minimise where possible the use to plastic in our packaging and encourage our supply chain to do the same. Where plastic must be used for practical purposes, we encourage the use of recyclable and re-useable plastics. The card we use in our packaging is FSC approved, our glass is recyclable and re-useable and we offer a refilling service for 50 or more units.

We can also work strategically with you to help bring your brand vision to life. Whether you need a 360° overview or integration into your omnichannel marketing.

For our latest sustainability manifesto please click here.